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Product Warranty

Hansen Corporation warrants to the original retail buyer that if the furniture frame fails structurally within 1 year from date of purchase. Hansen will replace the part, repair the frame, or replace entire item at our option. Replacement will be in the original color and style whenever possible.

However, equal value replacement will be offered in the event of product discontinuance. Hansen warrants the powder coat finish for 1 year from date of purchase, including peeling or blistering. Warranty period 1 year for wood, cushion, sling fabric and umbrella frames. The limited warranty applies to residential use only. Hansen does not warrant against acts of nature, commercial use, normal wear and tear, chipping, fading, exposure to harsh chemicals or solvents, abuse, freeze damage, glass breakage, wind damage or failure to take reasonable care of the furniture.

Due to the unique nature of hand-applied finishes, fading and wearing of hand-applied finishes is not included in this warranty. Hansen will not be liable for the shipping charge either to or from its warehouse on merchandise returned after 12 months from the date of purchase. When requested, goods must be returned for inspection or a photograph provided to Hansen or its authorized representative. When requesting parts, replacement, or repair. Original proof of purchase must accompany all warranty claims.

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